Delivery

Print Only and Mounted Prints

As each print order is dealt with on an individual basis please allow up to 10 working days to ship your order.  (working days excludes Bank Holidays & weekends)

Please note that due to the bespoke nature of our prints, delivery dates may vary at certain times. 

What happens if my prints don’t arrive?

If your prints don’t arrive or maybe lost in the post? If after 30 days your order doesn’t arrive we will reprint your order free of charge.

What if my prints are damaged in transit?

All of our packing is made bespoke for us. Generally all our orders are received in perfect condition as our packing is tried and tested we very rarely get any orders damaged. If however your prints do get damaged during transit we will re-print them free of charge.

What if I don’t get a confirmation email?

If you don’t get a confirmation email this would indicate that your order hasn’t been uploaded. However on the odd occasion our system can make a mistake please phone for confirmation if in doubt.

What type of paper do you print on?

Fuji DP Professional paper for the Lustre, this really shows off the photographs without giving lots of glare.